Urgent Care is Western NRG's all-inclusive managed services offering
Businesses large and small are at risk of a cyber-attack. Do you want to focus on growing your business instead of worrying about security? Discover the difference by partnering with a group who knows you, your network, and your business!
With Western NRG's Urgent Care, you can enjoy peace of mind knowing that your network security is being managed by experts. You'll benefit from a team of security professionals who will work tirelessly to keep your network safe and are committed to providing the highest level of service to our clients, 24x7.
You can also save time and money. Our flat-rate, no commitment model allows you to budget your expenses more effectively, and our proactive approach to management means that you'll experience fewer downtime events and network-related issues overall. Protect your organization today with Western NRG's Urgent Care.
What's included?
Unlimited Access to Our SonicWall-Certified Engineers
- 24x7 technical support
- 60-minutes or less response time
- Up-to-date network documentation and appliance configuration
Unconditional Hardware Replacement
- No limitation based on the cause of failure
- Overnight replacement hardware* - pre-configured with your network’s settings
- All replacement inventory is owned and housed at our facility
SonicWall Global Management System Features & Benefits
- Intelligent reporting & activity visualization
- Automatic weekly reports delivered to your email inbox
Our Urgent Care and Remote Installation Bundle are both included with our Ultimate Series offering.
* Overnight Hardware replacement excluded on NSa 5700/6700 and SuperMassive/NSsp appliances